Solutions /Voice Data Retrieval

Find relevant leads across large recording collections.

For customer follow-up and after-sales recordings, use voiceprint modeling and comparison to shortlist leads for human review. Connect classification, model retrieval, and file management into one process.

Distributed voiceprint search, clustering, and human review across large audio datasets

Product features

Organize speech data.
Locate relevant leads step by step.

Organize recordings

Classify new audio according to business rules to prepare it for modeling and retrieval.

Create voiceprint models

Build models from speech and store them according to defined rules to create comparison datasets.

Voiceprint search and comparison

Compare query speech with each model in a selected dataset and provide results for review.

Human review

Review system reports alongside relevant recordings to verify comparison results.

Audio file management

Manage original audio, intermediate files, and backups throughout the retrieval process.

System architecture

Deployment
that fits your business.

Assess data input and storage around recording sources, voiceprint libraries, and review workflows, considering network isolation, scale, and expansion needs.

Existing systems

Review business systems and integration needs

Network isolation

Define network conditions and isolation requirements

Business scale

Evaluate capacity and expansion requirements

Advantages

The system identifies leads.
People review the results.

01

Narrow the manual search

Use voiceprint comparison to shortlist recordings for human review, reducing one-by-one searching.

02

Browser-based operation and maintenance

A distributed browser/server architecture allows staff to operate and maintain the system through a web interface.

03

Scale as needed

Support expansion and custom development, with processing capacity planned around recording volumes.

04

Cover the data processing workflow

Connect classification, modeling, comparison, review, and storage for ongoing recording retrieval.

Workflow

From recordings
to retrieval and review.

Voice Data Retrieval workflow diagram